Delete in the TVERN app
- Sign in to TVERN.
- Open Profile.
- Open Account & privacy.
- Select Delete account.
- Read the deletion warning and complete the confirmation steps.
Deletion is permanent. Once completed, you will not be able to recover the deleted TVERN account.
If you cannot access the app
Email support@tvern.com from the email address associated with your TVERN account and use the subject “TVERN account deletion request”.
For security, we may need to verify that you control the account before completing the request. Do not send your password.
What deletion removes
The TVERN deletion process is designed to permanently remove your authentication account and associated ordinary account data, including your profile, preferences and other data linked to your active account. Authored community and meetup content may be deleted, cancelled or scrubbed so it is no longer presented as content belonging to your account.
What may be retained
Some limited records may be retained where reasonably necessary or legally permitted for community safety, fraud or abuse prevention, legal compliance, safeguarding, security investigations or legal claims. Where possible, retained safety or moderation records are de-identified from the deleted account.
Reports made by or about an account may therefore remain in a de-identified form if they are needed to preserve the integrity of TVERN’s moderation and safety history.
How long deletion takes
In-app deletion is intended to remove the active account immediately once the deletion process succeeds. External requests are handled after identity verification and in accordance with applicable data protection requirements.
Need help?
support@tvern.com